Emergency contact

The first phase is a phone call. Someone has to inform us about the disaster so that we get information and act accordingly. Those who are late can suffer more than they think of. So, quick contact is essential, our call center is open 24 hours a day. We are ready to dispatch the nearest staff to the affected location. Taking immediate action is crucial. To seek professional help is mandatory. Dealing with water damage is not an easy job. You can never do it on your own unless you have the exceptional skill set. However, this is rare. You must be perfect in your career, but not in managing this type of situation. So, make a phone call to begin the process.
When you face flood damage in Dallas, you will be stressed and confused about what to do. This can be nerve-shattering. We fully understand your condition at that moment. You require a person with expertise to guide you in the right way. Our representatives are smart and caring. They will make queries that you have to answer readily. We are the leaders in helping the vulnerable in tough situations.

When you make us a call, we ask some questions about the water damage to get a complete idea about it. We dispatch nearby professional group who knows all the details already. You will have to answer questions about these:

• Insurance information, if it is applicable
• Name and contact information
• Stress address where the damage has taken place
• The time when the accident occurred
• Causes of injury if you know
• Availability of electricity at the affected location

You have to try and give satisfactory answers to these to proceed further. If the information is incorrect, especially about the location address, we will be unable to help. It may affect our efficiency and late arrival that can cause more damage. So, you have to be accurate for the best services from us.

A details inspection is necessary to begin water damage restoration Dallas. It includes evaluation of damage to the house or office. Our experts determine the scale of destruction, whether it is minor, medium or significant. This helps them make an effective plan of action. What does he do?

• Identify water source to block it
• Identify water type
• Survey water damage extent by inspecting premises
• Remove or prevent interior items

1. White (category 1 water)
2. Gray (Category 2 water)
3. Black (Category 3 water)

• Survey damage
• Safety inspection

The inspection is over. Now, it is the time for water removal. This is what you have hired us for. It is one of the main steps in the entire process. It has to carry out efficiently. It includes removing excess water from all the rooms or any other area of the house. A deepwater extraction helps reduce the time of drying. It also let’s prevent mold and further water damage. Powerful pumps and vacuum units used that are quick in removing thousands of gallons. In this phase, these steps are involved:

• Packing out and moving out
• Emergency water extraction
• Inspection of carpet
• Equipment for water removal

• Hygrometers, moisture detectors, meters to measure moisture saturation level
• Infrared camera to look for hidden water behind ceilings and walls
• Gas-powered and submersible pumps for consistent pumping when the water level is high

Dehumidification and drying

When all the excess water extracted from the house, it seems that the walls and floor are thoroughly dry. However, they have a layer of moisture that needs to remove as well. Otherwise, it can cause smell, rust, and mold. If your house attracts dust, it will mix up with the water and form mud all around that will be so annoying. We work in these steps:

• Drying
• Floor and walls monitoring
• Drying equipment

These explained below:

Drying: Most of the building materials such as wood and drywall have pores. They absorb a significant amount of water. The retained water will make these materials swell, warp or break down. It can also cause mold formation. We find temperature and humidity level to remove the leftover moisture. Specialized equipment is used such as dehumidifiers and air movers. This help remove retained water from the building materials and other areas that are hard to access. A moisture meter is used to evaluate the progress. We keep working unless drying goals met.

Floor and wall monitoring: It includes checking the level of moisture to monitor the drying process. We examine floors and walls to know how much moisture they retain. Then, we act accordingly to make them thoroughly dry.

Drying equipment: We use this equipment for drying and dehumidification after water removal:

• Industrial dehumidifiers to prevent water damage in future such as warping and swelling of furniture, walls or floor
• Air movers to have airflow across carpet pads, walls, and furniture. These movers are high-speed and work great

After drying is over. The next step followed.

During water damage, extraction and drying are not enough. The room needs cleaning as well to make sure there is no smell, bugs or unwanted particles. So, you need professional cleaning. We clean furniture, walls, floor, clothing, restorable items and everything that got damaged by water overflow. It includes odor removal and some deodorization. Wet items have a smell that is so unpleasant. So, we have to neutralize the air to remove that stinky smell from the house. We do these things:

• Contents restoration
• Odor removal
• Sanitization
• Disposal

• Dry cleaning
• Wet cleaning
• Spray and wipe
• Foam cleaning
• Immersion cleaning
• Abrasive cleaning

The sixth phase is restoration. It means to bring your home back to a condition where it was before the water damage. It may require repairs or replacing drywall, spreading a new carpet. Major repairs can also be needed, such as reconstructing some areas of the home. We offer these services:

• Emergency building
• Repairs and minor construction
• Building and reconstruction