Emergency contact

The first phase is a phone call. Someone has to inform us about the disaster so that we get information and act accordingly. Those who are late can suffer more than they think of. So, quick contact is essential, our call center is open 24 hours a day. We are ready to dispatch the nearest staff to the affected location. Taking immediate action is crucial. To seek professional help is mandatory. Dealing with water damage is not an easy job. You can never do it on your own unless you have the exceptional skill set. However, this is rare. You must be perfect in your career, but not in managing this type of situation. So, make a phone call to begin the process. When you face flood damage in Dallas, you will be stressed and confused about what to do. This can be nerve-shattering. We fully understand your condition at that moment. You require a person with expertise to guide you in the right way. Our representatives are smart and caring. They will make queries that you have to answer readily. We are the leaders in helping the vulnerable in tough situations. When you make us a call, we ask some questions about the water damage to get a complete idea about it. We dispatch nearby professional group who knows all the details already. You will have to answer questions about these:

• Name and contact information
• Insurance information, if it is applicable
• Stress address where the damage has taken place
• The time when the accident occurred
• Causes of injury if you know
• Availability of electricity at the affected location

You have to try and give satisfactory answers to these to proceed further. If the information is incorrect, especially about the location address, we will be unable to help. It may affect our efficiency and late arrival that can cause more damage. So, you have to be accurate for the best services from us.

Inspection & damage assessment

A details inspection is necessary to begin water damage restoration Dallas. It includes evaluation of damage to the house or office. Our experts determine the scale of destruction, whether it is minor, medium or significant. This helps them make an effective plan of action. What does he do?

• Identify water source to block it
• Identify water type
• Survey water damage extent by inspecting premises
• Remove or prevent interior items

To know more about these, read on: Identify water source to prevent it It includes checking the source of water in the home so that it should block. Moreover, to begin the process of drying, it is required to stop the source. Otherwise, it will refill again, and flooding will continue. The more water we remove, the more it will come back from the source. It will keep flowing unless it obstructed adequately. So, we stop it by blocking the source whether it is a washroom, sink, leaking faucet, water heater, and any other appliance. After that, we examine the contaminated water. Identify water type Our professionals have to know the category of water to restore your home and precious property. They identify the classification of water to industry specifications. The kind of water plays a role in devising the right restoration process. Broadly, three categories are known:

1. White (category 1 water)
2. Gray (Category 2 water)
3. Black (Category 3 water)

When the type of water identified, the restoration process becomes more accessible and more effective. Survey water damage extent by inspecting premises Another important thing that we must know is the size of the damage. We test home or office to get an idea about the damage extent. We also see safety concerns and inform you. If you already know safety issues such as lead or asbestos, you have to reveal it. We mainly do these two things:

• Survey damage
• Safety inspection

This leads to the right action plan. Remove or block interior items When flood overflows inside the house, it hits furniture and other things placed on the floor. We shift the furniture to a safe place and block items to prevent rust, stains, wet carpet and any other issue on the way. We block furniture to make sure it does not get affected by the water. Wood gets damaged. Metal gets rust. So, both type of furniture is vulnerable. Water is not a good thing for your household items.

Water extraction

The inspection is over. Now, it is the time for water removal. This is what you have hired us for. It is one of the main steps in the entire process. It has to carry out efficiently. It includes removing excess water from all the rooms or any other area of the house. A deepwater extraction helps reduce the time of drying. It also let’s prevent mold and further water damage. Powerful pumps and vacuum units used that are quick in removing thousands of gallons. In this phase, these steps are involved:

• Packing out and moving out
• Emergency water extraction
• Inspection of carpet
• Equipment for water removal

These explained below: Packing out and running out – In case, the damage is enormous. Your home or office needs extensive cleaning. We do an organized move-out of all the items placed there. It allows us to avoid any damage. We offer reliable move-out service to ensure the safety of your belongings. Emergency water extraction – The process of water removal begins immediately. We use potent pumps and vacuums according to the amount of water. This is an important step. It helps minimize drying time. It also prevents mold accumulation. We remove excess water. We also use submersible pumps and industrial vacuums to do the job correctly. Inspection of carpet – Most of the homes are carpeted, it drenches in water and can be damaged. The chances of mold growth and discoloring are high. So, we have to check all carpet pads to know if there is an issue. If it needs to be removed to protect the floor, we replace it. We inspect carpet pad and carpet to determine any damage. Equipment for water removal – We use various equipment to extract water. It includes the following:

• Hygrometers, moisture detectors, meters to measure moisture saturation level
• Infrared camera to look for hidden water behind ceilings and walls
• Gas-powered and submersible pumps for consistent pumping when the water level is high

Using the right equipment according to the size of damage is essential to get the job done flawlessly. So, we do that.

Dehumidification and drying

When all the excess water extracted from the house, it seems that the walls and floor are thoroughly dry. However, they have a layer of moisture that needs to remove as well. Otherwise, it can cause smell, rust, and mold. If your house attracts dust, it will mix up with the water and form mud all around that will be so annoying. We work in these steps:

• Drying
• Floor and walls monitoring
• Drying equipment

These explained below: Drying: Most of the building materials such as wood and drywall have pores. They absorb a significant amount of water. The retained water will make these materials swell, warp or break down. It can also cause mold formation. We find temperature and humidity level to remove the leftover moisture. Specialized equipment is used such as dehumidifiers and air movers. This help remove retained water from the building materials and other areas that are hard to access. A moisture meter is used to evaluate the progress. We keep working unless drying goals met. Floor and wall monitoring: It includes checking the level of moisture to monitor the drying process. We examine floors and walls to know how much moisture they retain. Then, we act accordingly to make them thoroughly dry. Drying equipment: We use this equipment for drying and dehumidification after water removal:

• Industrial dehumidifiers to prevent water damage in future such as warping and swelling of furniture, walls or floor
• Air movers to have airflow across carpet pads, walls, and furniture. These movers are high-speed and work great

After drying is over. The next step followed.

Sanitizing

During water damage, extraction and drying are not enough. The room needs cleaning as well to make sure there is no smell, bugs or unwanted particles. So, you need professional cleaning. We clean furniture, walls, floor, clothing, restorable items and everything that got damaged by water overflow. It includes odor removal and some deodorization. Wet items have a smell that is so unpleasant. So, we have to neutralize the air to remove that stinky smell from the house. We do these things:

• Contents restoration
• Odor removal
• Sanitization
• Disposal

A brief description of each mentioned here: Contents restoration – We are expert in restoring contents that are possibly damaged by mold, water or fire. We believe in rebuilding rather than replacing to avoid any substantial expenses. We offer these services to achieve the required level:

• Dry cleaning
• Wet cleaning
• Spray and wipe
• Foam cleaning
• Immersion cleaning
• Abrasive cleaning

Our professionals know how to do it in a short time. Odor removal – Nothing can be more pleasant than a sweet smelling house. So, we make sure all unwanted odors are removed to make you feel comfortable. We eliminate smell using air scrubbers and fogging equipment. It can treat stubborn odors that an ordinary air freshener cannot do. We offer odor removal and deodorization. Sanitization – If there is a requirement, we can use disinfectants and antimicrobial treatments to clean immaculately. We sanitize the house to avoid any germs present there. It is vital for your health and safety. Disposal – Removing and disposing of damaged materials is the final step in cleaning. We dispose of all the refuse to give you a beautiful, clean home.

Restoration

The sixth phase is restoration. It means to bring your home back to a condition where it was before the water damage. It may require repairs or replacing drywall, spreading a new carpet. Major repairs can also be needed, such as reconstructing some areas of the home. We offer these services:

• Emergency building
• Repairs and minor construction
• Building and reconstruction

Call us now – Aura Water Damage Restoration Dallas (469) 619-6912